How to protect you and your computer

We strongly recommend that you should take the following basic steps to ensure you and your computer are as secure as possible:

• Install and maintain a firewall to protect your computer from unauthorised access by others. A suitable security software package will include this facility.

• Install and maintain anti-virus software, and set it to automatically scan your computer and all of its files on a regular basis. Also, make sure it is set to scan all files on your computer as they are opened, in particular those you receive as email attachments. A suitable security software package will include this facility.

• Install and maintain anti-spyware and anti-adware software, and set it to scan your computer automatically on a regular basis. A suitable security software package will include this facility.

• Set up your computer to receive all updates to your browser, operating system and software automatically, in particular your security software referred to above.

• Set your browser security settings to the highest possible level which will allow you to continue using the internet as normal without blocking access. For guidance on how to do this, refer to the Help section of your browser.

• If you use a home wireless network, you should make sure your hub is secure by installing a Wi-Fi Protected Access (WPA) or Wired Equivalent Privacy (WEP) system. Also, make sure you enable any integrated firewall capabilities on the hub which may exist. Consult your Internet Service Provider and/or hub manufacturer for further details.

• Remain aware that Cumberland Building Society will never send you an email to your personal email address (e.g. yourname@yahoo.co.uk, yourname@hotmail.co.uk) unless in response to an email you have sent.

• Remain aware that Cumberland Building Society operates only one website from which you can log on to Cumberland Internet Banking - www.cumberland.co.uk. Never use any other website claiming to be owned and operated by Cumberland Building Society, even though its name be similar.

• Register your Visa debit card for Verified by Visa, a free service from Visa and the Cumberland Building Society that provides greater peace of mind when you shop online at VbV participating retailers by providing added protection against unauthorised use of your registered card. It also protects your card against unauthorised use online, even if you do not personally shop online. Do it now.

By following the simple steps outlined above you will reduce your chances of becoming a victim of potentially dangerous viruses, programs and fraudulent scams.